Auto Body Shop

At Phil Fitts Auto Body Shop we are dedicated to make our customers satisfied with our exceptional work. Our technicians are very qualified and I-car certified. We use state-of-the-art equipment in our 8,500 square foot repair shop and we use factory approved paints for a quality finish. We accept ALL makes and models both foreign and domestic. We meet and exceed ALL insurance companies repair facility criteria and are fully certified.

We strive to give our customers a pleasant, hassle free experience and will properly repair your vehicle in a timely manner to ensure your satisfaction. We'll explain the repair process to you step by step and take the worry off your shoulders.


    
We Specialize In:We Offer:
    All Makes and Models
24 Hour Towing    
    Aluminum Body & Truck 
    Certified
Friendly Fast Service    
    Quality Repairs 
    by Certified Technicians 
    Free Computerized Estimates    
    Electronic Wheel BalancingComputerized Wheel Alignments    
w/ Printout    
    Quality Paint Refinishing
    for a Perfect Match Every Time
Laser Frame Measuring System    
w/ Printout    

 
Know the Facts!
  • Generally, you are NOT required to get more than ONE estimate.
  • You are required to allow your insurance company to inspect the damages to your vehicle prior to having them repaired and to give a reasonable amount of time for inspection.
  • Insurance Companies don't guaranty repairs to your vehicle, the shop does. ALL shops have a comparable warranty policy on workmanship and paint.
  • Only you, the vehicle owner, can authorize repairs to your vehicle.
  • Your insurance company wants your vehicle properly repaired and you to be completely satisfied with their claims service. You do have specific rights and obligations. Please, review your policy.
  • The vehicle is being repaired for you, the owner. You will be required to pay for the repairs upon completion before your vehicle can be released. To avoid delays, be sure to secure payment from your insurance company, along with any necessary endorsements from any lineholders.

We Work with ALL Insurance Companies!
It is YOUR vehicle and YOUR choice where repairs will be done. Insurance agencies can suggest, but NOT dictate what shop you are to use to perform the repairs. 

Contact

Phil Fitts Ford & Lincoln

3250 Wilmington Rd
Directions New Castle, PA 16105

  • Sales: (888) 650-2917
  • Service: (888) 650-5246
  • Parts: (888) 650-9167

Body Shop Hours

  • Monday 9AM to 8PM
  • Tuesday 9AM to 6PM
  • Wednesday 9AM to 6PM
  • Thursday 9AM to 8PM
  • Friday 9AM to 6PM
  • Saturday 9AM to 4PM
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 9AM to 8PM
  • Tuesday 9AM to 6PM
  • Wednesday 9AM to 6PM
  • Thursday 9AM to 8PM
  • Friday 9AM to 6PM
  • Saturday 9AM to 4PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 8AM to 5PM
  • Tuesday 8AM to 5PM
  • Wednesday 8AM to 5PM
  • Thursday 8AM to 5PM
  • Friday 8AM to 5PM
  • Saturday 8AM to 3PM
  • Sunday Closed

Service Dept. Hours

  • Monday 8AM to 5PM
  • Tuesday 8AM to 5PM
  • Wednesday 8AM to 5PM
  • Thursday 8AM to 5PM
  • Friday 8AM to 5PM
  • Saturday 8AM to 3PM
  • Sunday Closed
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